Billing and invoices

What it is

The billing administration page for your organization's subscription — separate from the pay-per-use Credits page.

Who can use it

Admins only.

Where to find it

Administration → Billing.

Steps

1. Review your current plan, seat count, and usage against plan limits.
2. View past invoices.
3. Use Manage subscription / Upgrade to change plans — this routes to the same Razorpay flow as Plans and subscriptions.
4. Review overage information if you've exceeded plan limits.

Good to know

• Billing (subscription/seats) and Credits (pay-per-use balance) are tracked and purchased separately — topping up credits does not change your seat count or plan tier, and vice versa.

Common questions

• Where do I download an invoice? From this page's invoice history section.
• What happens if I exceed my candidate-add limit? Check the overage messaging shown here; typically it prompts an upgrade rather than silently blocking you mid-month — confirm current behavior with support if unsure.
• Can a member view Billing? No — this page is admin-only.
• Who do I contact about a billing discrepancy? Open a support ticket under the Billing category.

Related articles

• Plans and subscriptions
• Credits and purchases