Question 1

How soon will I hear back?

Accepted Answer

We aim to respond to all inquiries within 2 business hours. The phone is answered Monday to Friday, 9am to 6pm IST.

Question 2

How does the free plan work?

Accepted Answer

One user is free with no time limit and no credit card. It includes 2,000 candidate adds a month and unlimited AI match searches. The limits on active jobs and AI video interviews are listed on the pricing page.

Question 3

Can I change plans later?

Accepted Answer

Yes. Add seats at any time from 2 users. Seat reductions take effect at the end of your billing cycle, and going back to 1 user returns you to the free plan.

Question 4

Can I try Talynce before I talk to anyone?

Accepted Answer

Yes. Create a free account and use it with your own resumes and jobs, or ask for a sample AI screening call to your own phone on the AI calling agent page.

Question 5

Where do I get help with using Talynce?

Accepted Answer

The user guide at talynce.com/docs walks through each part of the product. For anything it does not answer, choose Technical support in the form above.

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