Subscription & Plan Changes
Last updated: January 21, 2026
Your subscription needs may change as your business grows. This guide explains how to modify your Talynce AI plan, manage users, and handle billing changes. All changes are designed to be seamless and transparent.
1. Plan Upgrades
Upgrade your plan anytime to access more features and higher limits:
- Immediate access to upgraded features and limits
- Prorated billing for the remainder of your billing cycle
- No setup fees or upgrade charges
- Seamless migration of existing data and configurations
2. Plan Downgrades
Downgrade your plan with the following considerations:
- Changes take effect at the next billing cycle
- Prorated credits applied to future billing
- Data and features retained until downgrade takes effect
- Option to export data before downgrade
3. User Management
Add or remove team members from your subscription:
- Add users anytime with immediate access
- Prorated charges for mid-cycle additions
- Remove users with immediate effect
- Credits applied for unused user slots
4. Billing Cycle Changes
Modify your billing frequency (monthly/annual):
- Annual plans offer 2 months free (17% savings)
- Prorated adjustments when switching cycles
- Billing date remains the same
- Early upgrade discounts available
5. Payment Method Updates
Update your payment information securely:
- Change credit card or payment method anytime
- Secure PCI-compliant payment processing
- Automatic retry on failed payments
- Payment history available in dashboard
Plan Change Comparison
How changes are applied across different plans
| Feature | Starter | Growth | Business |
|---|---|---|---|
| Upgrade Timing | Immediate | Immediate | Immediate |
| Downgrade Timing | Next billing cycle | Next billing cycle | Next billing cycle |
| User Addition | Immediate | Immediate | Immediate |
| Data Retention | 7 days | 30 days | 90 days |
Frequently Asked Questions
How do I upgrade my plan?
Go to your account dashboard, navigate to Settings > Billing, and select 'Upgrade Plan'. Choose your new plan and confirm. The upgrade takes effect immediately with prorated billing.
Can I downgrade my plan anytime?
Yes, you can downgrade anytime. The change takes effect at your next billing cycle, and you'll continue to have access to your current plan features until then.
What happens to my data when I change plans?
Your data is preserved during plan changes. When downgrading, ensure your usage stays within the new plan limits. We recommend exporting important data before making changes.
How are prorated charges calculated?
Prorated charges are calculated daily. For upgrades, you pay the difference for remaining days. For downgrades, you receive credits applied to future billing.
Can I add users mid-billing cycle?
Yes, users can be added anytime with immediate access. You'll be charged a prorated amount for the remainder of the billing cycle.
What if I need a custom plan?
For custom requirements, contact our sales team. We offer tailored solutions for high-volume hiring needs, custom integrations, and enterprise requirements.
Need Help with Changes?
Our billing specialists are here to help you choose the right plan and make changes smoothly. Contact us for personalized assistance with your subscription.