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Tech Lead
Experience: 8-12 years | Location: Gurugram
Skills: Node.js [5yrs], React.js [3yrs], kafka [3yrs]
Budget - 20 LPA, [23-25 LPA Only if 10+ yrs exp]
We’re building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, you’ll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.
What You’ll Do
Lead design & development of our AI-powered omnichannel dialer platform.
Architect scalable SaaS systems using modern full-stack and cloud technologies.
Drive CRM integrations (Salesforce, HubSpot, Zoho) & ensure compliance (DNC, GDPR, TCPA).
Build real-time monitoring, analytics & reporting dashboards for managers and supervisors.
Champion DevOps: CI/CD pipelines, containerization (Docker, Kubernetes), automated testing.
Mentor developers, enforce coding standards, and lead sprint delivery.
Collaborate with Product, AI, and Telephony teams to deliver cutting-edge features.
Primary Skills (Must-Have)
Strong experience in Node.js [5yrs], React.js[3yrs], kafka [3yrs] and modern JavaScript/TypeScript.
Solid database expertise: PostgreSQL, MongoDB/Redis (preferred).
Proven SaaS architecture experience on AWS/GCP/Azure.
Hands-on with CI/CD pipelines, Docker, Kubernetes, GitHub/GitLab.
Excellent problem-solving, architecture, and leadership skills.
9-13 years in software development, including 3+ years leading teams.
Secondary Skills (Good to Have)
Experience with Asterisk, Kamailio, or FreeSWITCH dialer engines.
Knowledge of SIP, WebRTC, and telephony systems.
Familiarity with autodialer modes: predictive, power, progressive, preview.
CRM integration experience with Salesforce, HubSpot, Zoho.
Understanding of compliance standards (DNC, GDPR, TCPA).
Experience with real-time analytics dashboards and call center KPIs.
Bonus Skills
AI/ML: NLP, STT, LLMs for intelligent call handling & summarization.
Speech analytics, transcription, or AI-driven quality monitoring
Why Join Us?
If you’re passionate about building cutting-edge AI + telephony products that will shape the future of customer engagement, this is your chance to lead from the front and scale an AI-powered SaaS product from the ground up.
Required
Preferred
All fields marked * are required
Tech Lead
Experience: 8-12 years | Location: Gurugram
Skills: Node.js [5yrs], React.js [3yrs], kafka [3yrs]
Budget - 20 LPA, [23-25 LPA Only if 10+ yrs exp]
We’re building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, you’ll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.
What You’ll Do
Lead design & development of our AI-powered omnichannel dialer platform.
Architect scalable SaaS systems using modern full-stack and cloud technologies.
Drive CRM integrations (Salesforce, HubSpot, Zoho) & ensure compliance (DNC, GDPR, TCPA).
Build real-time monitoring, analytics & reporting dashboards for managers and supervisors.
Champion DevOps: CI/CD pipelines, containerization (Docker, Kubernetes), automated testing.
Mentor developers, enforce coding standards, and lead sprint delivery.
Collaborate with Product, AI, and Telephony teams to deliver cutting-edge features.
Primary Skills (Must-Have)
Strong experience in Node.js [5yrs], React.js[3yrs], kafka [3yrs] and modern JavaScript/TypeScript.
Solid database expertise: PostgreSQL, MongoDB/Redis (preferred).
Proven SaaS architecture experience on AWS/GCP/Azure.
Hands-on with CI/CD pipelines, Docker, Kubernetes, GitHub/GitLab.
Excellent problem-solving, architecture, and leadership skills.
9-13 years in software development, including 3+ years leading teams.
Secondary Skills (Good to Have)
Experience with Asterisk, Kamailio, or FreeSWITCH dialer engines.
Knowledge of SIP, WebRTC, and telephony systems.
Familiarity with autodialer modes: predictive, power, progressive, preview.
CRM integration experience with Salesforce, HubSpot, Zoho.
Understanding of compliance standards (DNC, GDPR, TCPA).
Experience with real-time analytics dashboards and call center KPIs.
Bonus Skills
AI/ML: NLP, STT, LLMs for intelligent call handling & summarization.
Speech analytics, transcription, or AI-driven quality monitoring
Why Join Us?
If you’re passionate about building cutting-edge AI + telephony products that will shape the future of customer engagement, this is your chance to lead from the front and scale an AI-powered SaaS product from the ground up.
Required
Preferred