The role
Job description
JOB DESCRIPTION
Head – Inside Sales
Experience: 15 to 25
Department: Sales & Business Development
Location: Noida, Sector 62
Working Days: 6 Days a Week
Salary: As per experience and industry standards
Role Overview
We are looking for a highly experienced and result-oriented Head of Inside Sales to lead inside sales operations, drive revenue growth, build high-performing sales teams, and develop scalable sales strategies. The ideal candidate will have a proven track record in B2B sales, lead conversion, team leadership, pipeline management, and achieving ambitious revenue targets.
Key Responsibilities
Sales Strategy & Revenue Growth: Develop and execute inside sales strategies aligned with business objectives and revenue targets.
Team Leadership: Lead, mentor, and manage inside sales managers, team leaders, and sales executives.
Sales Performance: Define sales targets, monitor KPIs, improve conversion rates, and ensure consistent achievement of revenue goals.
Lead Management: Establish structured lead qualification, follow-up, nurturing, and conversion processes.
B2B Sales & Negotiation: Oversee prospect engagement, sales presentations, commercial negotiations, and deal closures.
Pipeline Management: Maintain a healthy sales pipeline, improve forecasting accuracy, and identify revenue opportunities.
CRM & Reporting: Ensure effective CRM adoption, accurate reporting, and data-driven decision-making.
Process Optimization: Build standard operating procedures, sales scripts, call monitoring, performance dashboards, and quality benchmarks.
Cross-functional Collaboration: Work closely with Marketing, Product, Customer Success, and Operations teams to improve lead quality and customer experience.
Training & Development: Build sales training programs and performance improvement plans to strengthen team productivity.
Customer Relationships: Develop strategies to improve customer engagement, retention, repeat business, and account growth.
Required Skills & Qualifications
15+ years of experience in inside sales, B2B sales, telesales, or business development, with substantial leadership experience.
Proven track record of managing large sales teams and achieving revenue targets.
Strong expertise in B2B sales strategy, pipeline management, lead conversion, and forecasting.
Excellent communication, presentation, negotiation, and leadership skills.
Hands-on experience with CRM platforms, sales analytics, and performance reporting.
Ability to establish scalable sales processes and drive a target-oriented culture.
Strong analytical, problem-solving, and decision-making abilities.
Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
Preferred Candidate Profile
Strategic thinker with a strong execution mindset.
Experience in B2B platforms, technology, SaaS, or other high-volume inside sales environments is an advantage.
Comfortable managing aggressive targets, large teams, and performance-driven operations.
Mandatory Screening Questions
1. How many total years of experience do you have in inside sales or B2B sales, and how many years have you spent leading inside sales teams?
Response type: Short answer
2. Have you managed a large inside sales team comprising managers, team leaders, and sales executives?
Response type: Yes/No
3. Which of the following areas have you directly managed? (Select all that apply: B2B sales strategy, lead qualification and conversion, pipeline management, revenue forecasting, CRM and sales reporting, sales process/SOP development.)
Response type: Checkboxes
4. What was the annual or monthly revenue target you owned, and what level of achievement did your team deliver against it?
Response type: Short answer
5. Which CRM platforms have you used hands-on in a sales leadership role?
Response type: Dropdown