PMO (Band C1)

Role & Responsibilities:

• Act as PMO lead/Secretariat for SteerCo, Delivery Action Team (DAT), and strategic

governance forums, ensuring structured agenda management, executive-ready decision logs,

action tracking, and follow-through on leadership commitments

• Own and govern the New Demand Pathway, working with business, technology, risk, and

compliance stakeholders to improve intake discipline, delivery efficiency, prioritization

quality, and portfolio throughput

• Provide embedded PMO and delivery management support across multiple workstreams,

enabling portfolio capacity, delivery discipline, proactive dependency management, and

consistent execution governance

• Drive continuous improvement and value creation by identifying delivery bottlenecks,

standardizing PMO routines, improving governance cadence, and strengthening outcomefocused execution

• Champion Agile portfolio management practices and provide training on portfolio

frameworks

• Serve as the primary interface between delivery teams and central PMO/APO services,

ensuring governance standards, reporting expectations, delivery controls, and escalation protocols are consistently applied

• Enable data governance and regulatory compliance through

alignment with risk and compliance teams

• Manage integration, dependencies, and cross-functional alignment across business,

technology, operations, risk, and compliance teams to ensure predictable delivery and timely

decision-making

• Facilitate backlog prioritization and portfolio governance, ensuring alignment with

strategic objectives, funding guardrails, delivery capacity, benefits realization, and senior

stakeholder expectations

• Support Agile program execution including quarterly planning and sprint alignment across

multiple squads

• Lead stakeholder communication, executive reporting, and governance updates,

including SteerCo packs, dashboards, status narratives, risks, decisions, and cross-geography

delivery updates

• Own RAID management, including proactive risk identification, mitigation planning,

dependency tracking, issue resolution, escalation management, and closure governance

• Support financial analysis and decision-making, including cost-benefit, cost of delay, and

prioritization trade-offs

• Enable cross-geography collaboration through structured planning and effective

Communication

Candidate Profile:

• Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree

preferred.

• 8–12 years of progressive experience in Project Management, PMO, or Program Delivery roles,

with a strong track record of independently managing complex, cross-functional initiatives aligned

to strategic business priorities.

• Ability to translate complex delivery, technology, risk, and compliance topics into clear executive

narratives, impact assessments, decision points, and implementation roadmaps for varied

stakeholder groups.

• Demonstrated ability to influence senior stakeholders, manage competing priorities, build

consensus across functions, and drive accountability without direct authority.

• Comfortable making timely, data-informed decisions in ambiguous delivery environments,

balancing delivery timelines, risks, dependencies, and stakeholder expectations.

• Strong problem solver with experience leading project teams, resolving delivery blockers,

facilitating trade-off discussions, and maintaining momentum across complex workstreams.

• Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize

competing demands effectively.

• Exceptional communication, negotiation, and stakeholder management skills, with the ability to

influence leadership, collaborate across teams, and manage expectations across business and

technology groups.

• Strong executive presentation, facilitation, leadership, and governance management skills, with

experience preparing senior-level status updates and decision materials.

• Working knowledge of Agile, hybrid, and traditional delivery models, with practical experience

supporting quarterly planning, sprint alignment, backlog governance, and multi-squad

coordination.