The role
Job description
Location: Any location in India (Preferred locations are Bengaluru, Hyderabad, Pune, Noida, Gurgaon) - Mostly Remote, if project going to live or any event, resource should be working from Client premises.
Experience: 15+ years.
Role Expectations:
Lead technical administration across the Salam Program. Coordinate application TA, infrastructure, DBA, DevOps and release teams while owning technical decisions, priorities, and escalations.
The E2E Technical Lead is expected to demonstrate strong hands-on technical expertise and architectural understanding across Oracle BRM, Siebel CRM, middleware, databases, and cloud-native technologies. The role requires:
• Strong end-to-end understanding of application architecture, system integrations, and dependencies.
• Hands-on expertise in Kubernetes, microservices, deployment strategies, and DevOps/GitOps tools.
• Ability to design and troubleshoot high-availability, disaster recovery, and performance-related issues.
• Strong understanding of synchronous/asynchronous integrations, resiliency, and failure-handling mechanisms.
• Ability to independently drive technical decisions, troubleshoot complex production issues, and provide architectural guidance across multiple systems.
Required skills:
· Broad knowledge of the Oracle Communications stack: Siebel CRM, BRM, ECE, PDC, UIM, OSM, AIA and OSB.
· Experience planning and provisioning DEV, SIT, UAT, pre-production, production and DR environments.
· Hands-on understanding of OCI and on-premises infrastructure, Linux, networking, storage and access controls.
· Kubernetes/CNE and Helm experience, including deployment configuration, sizing, monitoring and troubleshooting.
· Ability to coordinate parallel releases, deployments, patches, environment refreshes and change approvals.
· Strong production incident leadership: isolate issues, engage product specialists, manage support requests and communicate recovery plans.
· Capacity and performance planning for databases, virtual machines, JVMs and Kubernetes workloads.
· Leadership across multiple workstreams: set priorities, assign specialists, manage dependencies, and arrange critical-window coverage.
· Clear communication with customers, program managers, development teams, Managed Services and third parties.
Preferred skills
· Oracle Database operations, migration, backup, and recovery.
· GitLab, Jenkins and deployment automation.
· OLVM, PAM and VPN access workflows.
· Telecom BSS/OSS implementation, cutover and post-go-live support.
Candidate profile: A senior, hands-on technical lead who can make sound decisions across the full stack and direct product specialists when deeper expertise is needed.