"Siebel Technical Lead

Location: Any location in India (Preferred locations are Bengaluru, Hyderabad, Pune, Noida, Gurgaon) - Mostly Remote, if project going to live or any event, resource should be working from Client premises.

• 10–15+ years of IT experience with 8+ years in Siebel CRM and 2–4+ years in a Technical Lead role.
• Mandatory Telecom domain experience.
• Lead Siebel CRM development, enhancement, support, and delivery activities.
• Strong expertise in Siebel Configuration:
o Account Management
o Contact Management
o Customer Profile Management
o Activity Management
• Hands-on experience in Siebel Open UI, eScript, Browser Script, and Server Script.
• Strong knowledge of Siebel Business Components, Applets, Views, Business Objects, Workflows, Business Services, Runtime Events, and Assignment Manager.
• Experience in Telecom CRM Order Management, Product Configuration, Order Capture & Fulfillment, and Service Request Management.
• Strong understanding of Telecom BSS/CRM processes and customer lifecycle management.
• Extensive experience with Siebel EAI, Integration Objects, SOAP/REST Web Services, XML/XSLT, and enterprise integrations.
• Experience integrating Siebel CRM with Billing, Provisioning, ERP, and Telecom OSS/BSS systems.
• Experience working on Siebel Version 20.x and above.
• Strong knowledge of Oracle Database, SQL, performance tuning, and troubleshooting.
• Lead solution design, technical reviews, code reviews, and mentor development teams.
• Collaborate with business stakeholders, architects, QA teams, and project managers.
• Participate in efforts estimations, sprint planning, release management, and production support.
• Preferred experience in RODOD (Rapid Offer Design and Order Delivery), Telecom Product Catalog, and Order Orchestration.
• Nice to have exposure to Oracle OSM, UIM, BRM, AIA, Telecom Digital Channels, Microservices, and Cloud-native architectures.
• Strong leadership, communication, stakeholder management, and problem-solving skills.