Time Zone: IST / UK Overlap

Contract Duration: 3–6 Months (Extendable)

Job Description

We are looking for an experienced D365 QA Engineer with strong expertise in functional testing and test automation. The ideal candidate should have hands-on experience in understanding business requirements, designing and executing test scenarios, managing defects, and validating end-to-end business processes within Microsoft Dynamics 365 (D365) environments.

The candidate should possess strong functional testing experience in D365 Finance & Operations (F&O) and/or D365 Customer Engagement (CE). Candidates with relevant testing experience in other enterprise ERP/CRM platforms such as SAP, Oracle, Salesforce, or Service. Now may also be considered.

The role requires experience across the complete software testing lifecycle, along with exposure to modern code-based automation tools such as Playwright, Selenium, or Cypress. The selected candidate should be capable of working independently with minimal day-to-day supervision and collaborating effectively with development and business teams to drive defect resolution and quality delivery.

Key Responsibilities

Understand business and functional requirements and translate them into detailed test scenarios and test cases.

Plan, design, execute, and document functional testing activities across the software testing lifecycle.

Perform end-to-end business process validation within D365 F&O, D365 CE, or equivalent ERP/CRM platforms.

Execute functional, integration, system, regression, and retesting activities.

Identify, log, prioritize, track, and validate defects through closure.

Collaborate closely with developers, business analysts, product owners, and other stakeholders to drive timely defect resolution.

Create and maintain test plans, test suites, test cases, and test execution reports.

Manage test activities using Azure DevOps Test Plans, Test Suites, Work Items, and Defect Tracking.

Develop, maintain, and execute automated test scripts using Playwright, Selenium, Cypress, or other modern code-based automation frameworks.

Validate application functionality, business workflows, integrations, and end-to-end processes.

Perform regression testing to ensure existing functionality is not impacted by new releases or changes.

Participate in requirement reviews, test planning, defect triage, and quality assurance discussions.

Work independently and take ownership of assigned testing activities with minimal supervision.

Explore and adopt AI-assisted testing capabilities and modern automation practices as part of the delivery process.

Mandatory Skills

5–8 years of relevant experience in Software Testing / Quality Assurance.

Strong understanding of the complete Software Testing Life Cycle (STLC) and Defect Life Cycle.

Ability to understand requirements and independently create and execute test scenarios and test cases.

Strong experience in functional testing, defect management, retesting, and regression testing.

Hands-on experience with Azure DevOps Test Plans, Test Suites, Work Item Management, and Defect Tracking.

Strong functional testing experience in D365 F&O and/or D365 CE.

Experience testing enterprise ERP/CRM business processes and performing end-to-end business process validation.

Experience collaborating with development teams to investigate, resolve, and close defects.

Ability to work independently with minimal day-to-day supervision.

Strong analytical, problem-solving, communication, and stakeholder-management skills.

Automation Skills

The candidate should have demonstrated hands-on exposure to test automation and should be able to quickly ramp up and contribute effectively.

Preferred automation experience includes:

Strong hands-on coding and test automation experience using Playwright.

Experience with Selenium, Cypress, or other modern code-based automation tools.

Experience developing, executing, debugging, and maintaining automated test scripts.

Understanding of automation framework design and test automation best practices.

Experience integrating automated tests into CI/CD pipelines is an added advantage.

AI-Assisted Testing Exposure

Basic familiarity with AI-assisted testing capabilities.

Exposure to tools and capabilities such as Playwright Agents and MCP-based testing tools is preferred.

Willingness to learn, adopt, and implement AI-assisted testing capabilities as part of project delivery.

Alternative Domain Experience

Candidates with strong functional testing experience in the following enterprise platforms may also be considered:

SAP

Oracle

Salesforce

ServiceNow

Other large-scale ERP/CRM platforms

Such candidates should have strong experience in end-to-end business process validation and demonstrated exposure to modern code-based test automation.

Preferred Skills

Experience working in Agile/Scrum environments.

Knowledge of API testing and integration testing.

Experience with CI/CD pipelines and DevOps practices.

Exposure to enterprise application integrations.

Strong documentation and test reporting skills.

Experience working with distributed teams across IST and UK time zones.

Important Notes

Candidates must have strong functional testing experience in D365 F&O / D365 CE or equivalent enterprise ERP/CRM platforms.

Candidates should have hands-on experience with Playwright, Selenium, Cypress, or another modern code-based automation tool.

Candidates must be comfortable working in an IST/UK time-zone overlap.

The role is fully remote.

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