We are looking for Full Stack Engineer with deep expertise in the ServiceNow platform. In this role, you will design, develop, and deliver end-to-end solutions spanning front-end portal experiences to back-end server-side scripting, integrations, and workflow automation. You will collaborate with product managers, architects, and business stakeholders to transform requirements into reliable, scalable ServiceNow applications.

Job Title

Full Stack Engineer — ServiceNow Product Developer

Department

Engineering / Platform Engineering

Employment Type

contract

Experience Required

5+ (Relevant) – 8+ Years

Location

Hyderabad - Hybrid

Reports To

Engineering Manager / Platform Architect

•      Design and develop ServiceNow portal experiences using Service Portal (AngularJS/Bootstrap) and Next Experience (UI Builder).

•      Build and maintain reusable widgets, components, and layouts aligned to business requirements and UX standards.

•      Write server-side Script Includes, Business Rules, and Flow Designer automations to support complex workflows.

•      Develop and maintain client-side scripts: Client Scripts, UI Policies, UI Actions, and Catalog Client Scripts.

•      Implement GlideAjax patterns for efficient client-server communication within widgets.

•      Design and execute REST/SOAP/OAuth integrations using Integration Hub and Connection & Credentials Spokes.

•      Translate business logic into optimized GlideRecord queries and database operations.

•      Participate in code reviews, enforce coding standards, and maintain technical documentation.

•      Troubleshoot and resolve platform issues using browser DevTools and ServiceNow debugging utilities.

•      Collaborate with cross-functional teams to gather requirements and deliver solutions on schedule.

Front-End Development

•      JavaScript (ES6+): Expert-level knowledge including DOM manipulation, event handling, Promises, async/await patterns, and JSON processing.

•      AngularJS 1.x: Proficiency in the framework powering ServiceNow Service Portal — controllers, directives, services, and scope management.

•      HTML5 / CSS3 / SCSS: Strong command of semantic markup, responsive layouts, and custom styling.

•      Bootstrap 3: Familiarity with the grid system and component classes used within ServiceNow Service Portal.

•      Browser DevTools: Skilled in debugging JavaScript, inspecting network requests, and profiling performance.

Next Experience (UI Builder) — Modern Portals

•      UI Builder & Experience Framework: Building and configuring modern portal pages, record pages, and appshells.

•      UIB Components & Layouts: Creating and customising Now Components using @servicenow/ui-core.

•      Declarative Actions & Client State Parameters: Wiring UI interactions without custom scripts where possible.

•      Data Resources & REST API Bindings: Connecting UI elements to back-end data sources within UIB.

•      Contextual Sidepanel & Split-View Layouts: Designing context-aware, multi-panel user experiences.

GlideAjax & Client/Server-Side Scripting

•      GlideAjax: Calling server-side Script Includes asynchronously from Service Portal widgets.

•      Client Scripts: Form-level scripting for onChange, onLoad, and onSubmit events.

•      UI Policies: Declarative configuration for field visibility, mandatory rules, and read-only states.

•      UI Actions: Creating custom buttons and context menu actions on forms and lists.

•      Catalog Client Scripts: Scripting within Service Catalog items and variable sets.

•      Script Includes: Developing reusable, server-side JavaScript classes and utility functions.

•      Flow Designer: Automating multi-step workflows using triggers, actions, and subflows.

•      UI Macros: Familiarity with Jelly-based legacy templating for maintaining older configurations.

•      SQL Basics: Understanding relational queries as a foundation for GlideRecord operations.

Integration

•      REST / SOAP / OAuth: Designing and consuming web service integrations securely.

•      Integration Hub: Building and managing spoke actions and flows for third-party system connectivity.

•      Connection & Credentials / Spokes: Configuring authenticated connection aliases and leveraging pre-built spokes.

•      4–8 years of hands-on ServiceNow development experience across multiple modules.

•      Demonstrated experience delivering both Service Portal and Next Experience (UI Builder) solutions in production environments.

•      Proven track record with end-to-end integration projects using REST, SOAP, and Integration Hub.

•      ServiceNow Certified Application Developer (CAD) or Certified System Administrator (CSA) certification preferred.

•      Experience working in Agile/Scrum delivery teams with sprint-based delivery cycles.

•      Knowledge of ServiceNow App Engine and Automated Test Framework (ATF).

•      Familiarity with Git-based source control and CI/CD pipelines for ServiceNow (e.g., GitLab, Azure DevOps).