Service Reliability Engineer - Cloud

Job Description:

Education Qualification : Any Graduate (Engineering / Science) Role: Service Reliability Engineer - Cloud | Experience: 8–12 years | Orientation: Reliability and Engineering Mission: Engineer reliable, resilient and high-performing cloud services across AWS and Azure by reducing failure and automating operational recovery. Purpose: Own multi-cloud reliability outcomes rather than only resolving incidents. Domain focus: Operate and improve Multi Cloud (AWS and Azure) environments, with emphasis on availability, performance, capacity, observability, recoverability and consistent service operations. Key responsibilities: Define and monitor cloud service health indicators; maintain effective monitoring and alerting; identify recurring failure patterns; lead root-cause analysis; improve resilience and operational procedures; apply AI and automation to diagnosis and remediation; support incident, change and problem management through ITSM. Core skills: Multi Cloud (AWS and Azure) (Level 4); Monitoring Tools (Level 4); AI/Automation (Level 3); ITSM (Level 2). Behavioural skills: Design Thinking (Level 2); System Thinking (Level 2); Problem Solving (Level 2). Success measures: Improved cloud availability and recoverability; reduced MTTR and repeat incidents; better monitoring coverage; fewer manual interventions; consistent ITSM outcomes. Baseline profile: Relevant AWS and Azure operations experience with working knowledge of reliability engineering, monitoring and automation.

Location:

IND-KA-Bengaluru-Ecospace1B-ML

Created On:

30-Oct-2026