Job Title: Business Analyst- Insurance

Location: Noida/Gurgoan/Pune/Bangalore

Experience: 5-13 Years

Overview

We are seeking a qualified and detail-oriented Business Analyst to join our BA COE practice, contributing to the successful delivery of IT projects across multiple domains and technology landscapes. The incumbent will be responsible for engaging with business and technical stakeholders to elicit, analyze and document requirements with precision, while ensuring alignment with established BA COE standards, methodologies, and governance practices.

Key Responsibilities:

A. Requirements Engineering & Analysis

• Conduct detailed business, functional, and non-functional requirements analysis for IT Delivery projects.

• Facilitate requirement-gathering workshops, interviews, user research, and process walkthroughs.

• Document BRD, FRD, Epics, User Stories, Acceptance Criteria, Wireframes, and Workflow diagrams.

• Ensure traceability from business objectives to requirements and final solutions.

Project Support

• Support IT Delivery projects across multiple domains (Insurance - P&C and Life) and technologies (LCNC, Automation, Data, AI/ML, ERP, CRM, Custom Apps).

• Create process maps using tools like Visio, Lucidchart, or BPMN tools.

• Conduct gap analysis, as-is / to-be modelling, and solution feasibility assessment.

Technical & BA Skills

• Strong experience in requirements elicitation, modelling, documentation, and validation.

• Proficiency in tools: JIRA, Confluence, MS Visio, Azure DevOps, Balsamiq, Miro, etc.

• Understanding of SDLC, Agile/Scrum, Waterfall, and hybrid methodologies.

• Ability to work with multiple technologies (Azure/AWS, API, Data, RPA, AI/ML, ERP, CRM, Low-Code platforms).

Analytical & Domain Skills

• Strong analytical, problem-solving, and conceptual modelling abilities.

• Working knowledge of domain concepts in at least one industry (Insurance – P&C and Life).

• Exposure to process optimization, automation opportunities identification, and digital transformation initiatives.

Minimum Qualification: Graduation/Bachelor’s or Master’s degree in Business Administration, Finance, Information Technology, or related field.