The role
Job description
Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*
Client Facing Platform Technology team is responsible for technology that drives key client-facing platforms and channels across Consumer, Small Business, and GWIM including the Digital, Online, Mobile, Contact Center, Payments and Commerce, Fraud, Financial Center and ATM Technologies. Manages the bank’s award-winning websites and e-Commerce initiatives, leading the technology trends in virtual financial centers and new generation of ATM customer experience.
Job Description
- Support the development, maintenance, and enhancement of CI/CD pipelines for AuthHub applications.
- Perform day-to-day DevOps activities under the guidance of senior engineers and technical leads.
- Work with CI/CD and automation tools such as Jenkins, Ansible, XLR, and related technologies.
- Assist in automating build, deployment, configuration, and operational activities to improve delivery efficiency.
- Follow established engineering standards, coding guidelines, security requirements, and DevOps best practices.
- Collaborate with development, testing, infrastructure, and support teams as part of an Agile delivery environment.
- Monitor, analyze, and troubleshoot pipeline, deployment, and environment-related issues, escalating complex issues when required.
- Develop technical knowledge of modern DevOps practices and contribute to the team's continuous improvement and automation initiatives.
Responsibilities
- Support the AuthHub CI/CD pipelines, including routine maintenance, enhancements, and troubleshooting.
- Develop and deliver assigned DevOps tasks and automation with guidance from senior team members.
- Follow enterprise standards for solution implementation, scripting/coding, security, and quality.
- Support application deployments and help ensure solutions meet defined acceptance criteria and quality standards.
- Assist with security, compliance, vulnerability remediation, and audit-related activities at the team level.
- Participate in investigating and resolving production, deployment, and environment issues in collaboration with relevant teams.
- Work closely with onsite and cross-functional teams on feature grooming, story grooming, delivery planning, and regular status updates.
- Participate actively in Agile ceremonies such as sprint planning, stand-ups, refinement, reviews, and retrospectives.
- Maintain appropriate technical documentation for pipelines, automation, configurations, and operational procedures.
- Identify opportunities for automation and process improvement and implement them with guidance from experienced team members.
- Continuously build skills in DevOps, CI/CD, automation, cloud/infrastructure technologies, security, and engineering best practices.
- Contribute positively to a collaborative, inclusive, and continuous-learning culture within the team.
Requirements*
Education*
- B.E./ B. Tech/M.E./M. Tech/MCA (prefer IT/CS specialization)
- Certifications If Any:
Experience Range*
- 8 - 12 Years in DevOps
Foundational Skills*
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At least 4+ years of experience in Development and delivery.
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Broad knowledge in Banking technologies
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Good depth of Knowledge of Authentication Omni channels, Java authentication frameworks
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Understanding of OO design, good programming skills with DB/Java/other emerging technologies
- Familiar with development tools Bitbucket, Maven, Eclipse, or similar tools
- Experience working with the global delivery model
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Accountable for team/program level resource and financial management; builds and maintains teams through talent acquisition.
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Sets maturity objectives and enables individuals/teams to with training & resources to achieve them.
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Sets and tracks quality and performance objectives.
Desired Skills*
- Excellent interpersonal and relationship-building skills with the ability to communicate effectively with senior managers.
- Ability and desire to think creatively to deliver business results both independently and as part of a team.
- Ability to influence others, intellectually curious, meticulous, team player and able to perform under pressure.
- Independent, strong analytical skills, someone who can resolve issue by understanding the root cause and effect.
- Detail-oriented aptitude with a high degree of accuracy
- Strong communication written, verbal skills.
- Experience in banking domain (Consumer & Small business)
Work Timings*
- 11:00 AM to 08:00 PM IST (Timing can vary based on the Project Requirement)
Job Location*
Chennai