Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

Senior Software Engineer II

Enterprise Automation Team

About the Role

The Enterprise Automation Team is seeking a highly motivated Senior Software Engineer II to help drive the next generation of intelligent automation solutions across the enterprise. This role will be responsible for designing, developing, implementing, and supporting scalable automation platforms that leverage Agentic AI, Generative AI, document intelligence, and modern software engineering practices to improve business productivity and operational efficiency.

The ideal candidate will combine strong software engineering expertise with automation experience to deliver secure, reliable, and scalable solutions while collaborating closely with business stakeholders, product owners, architects, and engineering teams.

Key Responsibilities

Software Engineering & Solution Delivery

• Design, develop, test, deploy, and maintain enterprise-scale automation solutions.
• Apply software engineering best practices across the full Software Development Lifecycle (SDLC).
• Build reusable frameworks, components, APIs, and services to accelerate automation delivery.
• Ensure solutions meet enterprise standards for security, scalability, maintainability, and performance.

Agentic AI & Intelligent Automation

• Design and implement Agentic Process Automation solutions that combine AI reasoning with workflow automation.
• Leverage Generative AI and enterprise AI platforms to improve operational efficiency and user productivity.
• Identify opportunities where AI-assisted automation can reduce manual effort and increase business value.
• Partner with business teams to implement intelligent decisioning and automated workflows.

Intelligent Document Processing

• Develop intelligent document-generation and document-processing capabilities.

• Build solutions that extract, classify, validate, and transform information from structured and unstructured documents.

• Implement automation patterns that improve document accuracy, compliance, and processing efficiency.

• ️ Platform Engineering & Modernization

• Modernize existing automation solutions using cloud-native and API-first approaches.

• Integrate enterprise systems through REST APIs, event-driven architectures, and modern integration patterns.

• Drive adoption of engineering standards, observability, monitoring, and automation best practices.

• Participate in architecture reviews, code reviews, and technical design discussions.

Collaboration & Leadership

• Collaborate with Product Owners, Business Analysts, Architects, QA teams, and business stakeholders.
• Mentor engineers and promote engineering excellence across the team.
• Communicate technical concepts effectively to both technical and non-technical audiences.
• Contribute to innovation initiatives and continuous improvement efforts within Enterprise Automation.

Required Technical Skills

Core Technologies

• Python
• .NET / C#
• REST APIs
• Cloud Platforms
• Design Patterns and APD
• Source Control and DevOps Practices

Automation & AI Platforms

• Automation Anywhere A360
• Power Automate
• Cursor
• Eagle AI
• Databricks
• Generative AI Tools
• Agentic AI Platforms

Professional Skills

• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Cross-functional collaboration and stakeholder management
• Ownership mindset and accountability for outcomes
• Ability to work in a fast-paced, innovation-driven environment

What Makes This Role Exciting

✨ Work on cutting-edge Agentic AI and intelligent automation initiatives.
✨ Shape the future of enterprise automation and AI adoption.
✨ Collaborate with global engineering and business teams.
✨ Gain exposure to modern cloud, AI, and platform engineering technologies.
✨ Deliver solutions with measurable business impact across the enterprise.

Poster-Friendly Summary (Short Version)

Build the future of Enterprise Automation through Agentic AI, Gen AI, and Intelligent Automation. Design scalable solutions using Python, A360, Power Automate, Databricks, .NET, and cloud technologies while partnering with cross-functional teams to deliver high-impact business outcomes.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.