The role
Job description
Job Details:
Position : Head Testing – Testing CoE (D1 Band)
Experience : 15+ Yrs
Location. : Mumbai(BKC, Mumbai); 5.5 Days WFO
Reports To. : Head – BSG
Function. : Business Solution Group / IT
Role Purpose
Lead and drive the Testing Center of Excellence (CoE) to ensure high-quality, scalable, and efficient testing across all banking applications.
Establish standardized testing frameworks, zero defect production, enable automation, and ensure alignment with business, regulatory, and digital transformation objectives.
Build and mentor a high-performing testing team with domain knowledge, automation & performance testing services and tools.
Required Qualifications & Experience
B.E. or B. Tech or MCA with minimum 15 Years of experience in software testing, with at least 5 years in leadership roles.
Experience in banking/financial services domain (Core Banking, LOS, Treasury, Digital Banking)
Proven experience in setting up or managing Testing CoE. Should have managed & demonstrated testing of multiple applications and team handling of over 50 testers.
Should have good stakeholder communication, strategic thinking and problem-solving
As a Lead- COE, should have high attention to quality and details, Strong leadership and team management
Competencies & Technical Skills Required:
Collaborate with business, development, product, and infrastructure teams. Act as a bridge between business users and technology teams for testing needs.
Provide periodic updates to senior leadership on quality, risks, and mitigation plans.
Test management tools (JIRA etc), Automation tools (Selenium, Appium, API automation)
Performance tools (JMeter, LoadRunner) and compliance with regulatory and audit requirements
Knowledge of Agile, DevOps, and SDLC frameworks
Demonstrate increased automation coverage, Improved release cycle time and quality scores
Key Responsibilities :
Testing Strategy & Governance : Test strategy & roadmap for digital and core banking applications. Define and implement enterprise-wide testing strategy, standards, and best practices. Establish governance frameworks for functional, automation, performance, and UAT testing.
Test Planning & Execution : Oversee end-to-end test lifecycle (SIT, UAT, Regression etc). Monitor testing progress, quality metrics, and release readiness.
Automation & Innovation : Drive automation strategy across applications using modern tools (Selenium, API automation, AI-led testing tools). Evaluate and implement AI/ML use cases in testing (predictive defect analysis, smart test generation).
Implement defect leakage control and continuous improvement practices. Analyze root causes and implement preventive quality measures.
Publish Quality dashboards to Top Management on Testing Status of Bank wide Applications.