The role
Job description
Dear Candidate,
Prodocs Solutions Ltd. is hiring RCM Associates/AR Caller for our office in Marol Naka, Andheri East, Mumbai.
Job Summary
We are hiring enthusiastic and dedicated RCM Specialists for the California Healthcare process. Candidates with knowledge of Prior Authorization and AR Calling are preferred.
Freshers with good communication skills and willingness to work in the California Night Shift are also welcome to apply.
Freshers are welcome to apply!
Position - RCM Associate/AR Caller
Good Communication Skills required
Basic knowledge of Prior Authorization & AR Calling preferred
70% Calling & 30% Desk work
Willingness to work in California Night Shift
Communicating with clients over calls and emails
Maintaining accurate records and updating information over application systems
📍 Location: Marol Naka, Andheri East, Mumbai
🕒US Night Shift: 6:00PM To 3:00 AM/ California Night Shift: 8:00PM To 5:00 AM
💼 Experience: Freshers Can Apply
📅 Working Days: Monday to Friday (All Saturdays Off)
Key Responsibilities
Handle Prior Authorization processes for healthcare services and treatments.
Perform AR Calling and follow up with insurance companies regarding outstanding claims.
Verify claim status, payment details, denials, and rejections.
Maintain accurate records of calls and claim updates.
Coordinate with internal teams to resolve billing and insurance-related issues.
Ensure timely follow-up on pending and denied claims.
Meet daily productivity and quality targets.
Eligibility Criteria:
Freshers and experienced candidates can apply
Good communication skills are mandatory
Basic computer knowledge
Minimum basic typing speed
Qualification: 12th Pass, Graduate, or above
Age: 18 to 40 years
Job Type:
Work from Office
Interview & Job Location:
Prodocs Solutions Ltd.
Plot No. 6/19, 1st Floor, Transmission House,
Compound No. 82,Near Marol Bhavan,
Marol Naka, Andheri East, Mumbai 400059.
Thanks & Regards,
Apeksha Panchal - SR HR
8655915010/ 7738309037
Prodocs Solution Ltd