The role
Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Be able to identify and fix production issues
- Be able to provide solutions for business queries
- Be able to support on call tasks
- Be able to work on incidents/tickets
- Be able to join and support war rooms for any P1/P2 issues
- Prepare detail design for the Solution by discussing with business. Consult with Business, Subject Master Expert, users to evaluate business requirements, evaluate existing or proposed systems, and prepare detailed technical design document from which programs will be written
- Walk-thru the technical design document with Business/SME/QA group and support team
- Prepare test planning & setup test data. Execute test planning based on project requirements
- Ensuring timely deliveries for all assigned tasks
- Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
- Adhere to all quality requirements
- Be able to work independently
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- B.E/MCA/B.Tech / MTECH /MS Graduation (16+ years of formal education, Correspondence courses are not relevant)
- 4+ years of experience on AS400, RPG/RPGLE,COBOL, CL/CLLE:
Strong knowledge on RPG/RPGLE,COBOL, CL/CLLE, AS400 DB2, SQLs - Good Knowledge on Agile practices
- Any knowledge on health care industry would be an added advantage
- Knowledge on ALDON, or any change management tool, GIT, Jenkins
- Proven ability to identify system changes and verify that technical system specifications meet the business requirements
- Proven solid problem solving, analytical kills
- Proven good communication and presentation skills
- Proven good attitude and self-motivated
- Adaptable to work in Evening SHIFT (11:30 am - 8.30 pm or 2:30 PM - 12AM)
- Proven solid problem solving, analytical kills, Good communication and presentation skills, Good attitude and self-motivated
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.