Note: Strictly looking for bench resources only. Please share only immediate joiners who are currently available on the bench.

Key Responsibilities

• Maintain advanced knowledge of Pega architecture, design principles, and implementation best practices.

• Stay up to date with the latest Pega platform features, tools, and capabilities.

• Continuously enhance technical expertise and drive adoption of new technologies and best practices.

• Provide technical leadership and guidance while collaborating with senior stakeholders to solve complex business challenges.

• Promote reusable components and enterprise-wide Pega implementation standards.

• Mentor and coach Pega Certified System Architects and Senior System Architects, ensuring high-quality design and development practices.

• Review team deliverables and ensure adherence to Pega best practices and quality standards.

• Troubleshoot and resolve complex technical issues and critical production incidents.

• Deliver constructive feedback and technical coaching to team members.

• Support Pega Citizen Development through training, guidance, and knowledge sharing.

• Design scalable, low-code solutions leveraging Out-of-the-Box (OOTB) Pega capabilities.

• Collaborate with Pega COE, Architecture, Product, Engineering, and IT teams to define and implement enterprise architecture standards.

• Design simple, scalable, service-oriented solutions while minimizing unnecessary complexity.

• Provide recommendations for product enhancements based on business requirements.

• Work with infrastructure teams to understand hardware, networking, server topology, and integration requirements.

• Lead architectural decisions with strong technical justification and stakeholder influence.

• Evaluate when to integrate with external systems versus using end-to-end Pega capabilities.

Required Skills

• 8+ years of hands-on experience with Pegasystems.

• Expert knowledge of Pega Customer Service applications.

• Experience with Pega Constellation and/or DX API.

• Valid Pega Lead System Architect (LSA) certification.

• Strong expertise across the Software Development Life Cycle (SDLC).

• Experience with application servers, programming languages, relational and non-relational databases, and integration technologies.

• Strong experience working in Agile and Scrum environments.

• Proven leadership, mentoring, and coaching experience.

• Excellent stakeholder management and communication skills.

• Strong analytical and problem-solving abilities.

• Ability to simplify complex technical problems into scalable solutions.

• Ability to work independently and perform effectively in fast-paced environments.