The role
Job description
Administer and support Windows-based collaboration tools and infrastructure.
Manage and maintain Slack workspace configuration, user provisioning, permissions, channels, and policies.
Support and configure third-party applications and integrations that connect with Slack.
Troubleshoot issues related to collaboration platforms, messaging, notifications, bots, and integrated applications.
Coordinate with IT, security, and business teams to implement collaboration solutions aligned with company needs.
Maintain documentation for collaboration systems, configurations, and support processes.
Monitor system performance, usage, and service health for collaboration tools.
Assist with rollout of new collaboration features, tools, and automation workflows.
Bachelor’s degree in Information Technology, Computer Science, or related experience.
Experience administering Windows environments in an enterprise setting.
Hands-on experience with Slack administration.
Knowledge of applications that integrate with Slack, such as ticketing, productivity, conferencing, monitoring, or workflow tools
Familiarity with Active Directory, Microsoft 365, or related enterprise platforms
Strong communication and organizational skills.
Preferring candidates in Bangalore who are willing to work from office in a hybrid mode.