Job Details:

Position : Google DialogFlow Developer Experience : 4+ Years Location : Noida/Gurgaon/Pune/Bangalore Work Mode : Hybrid

Roles/ Responsibilities-

This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX. Must have done min. 3-5 projects in Dialogflow Lead and manage the full lifecycle of CCAI projects from initiation to deployment and post-implementation support. Delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX). Integrate Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations) Mandatory Skills:

Chatbot development, Voicebot , IVR Conversational AI Platforms- Google DialogFlow. Should have done min. 3-5 projects on CCAI/ Dialogflow platform. ADK, Playbooks, Troubleshooting, CCAI. Development, Integration and Delivery of CCAI/ Google Dialogflow profects. Natural Language Processing, Python/ Node.JS Design, develop and implement cloud-based Conversational AI solutions. Client Management along with individual contributor. Team handling, Stakeholder Management Good communication.

Essential Functions:

Good communication and presentation skills Self-motivated, team player, action and results oriented. Process driven and conceptual thinking Change Management skills Innovative thinker Quick and agile learner Working across cultures with sensitivity, partnering, driving with a focus on business impact