The role
Job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking a GL29 Enterprise Print Architect to lead the technical architecture, modernization strategy, and future-state design for enterprise print services. This role will provide architecture leadership across cloud-based print management, secure print capabilities, endpoint integration, vendor platforms, infrastructure dependencies, and operational support models. The ideal candidate will bring solid enterprise architecture experience and the ability to translate business, security, operational, and technology requirements into scalable, secure, and sustainable solutions.
Primary Responsibilities:
- Lead the design and evolution of enterprise print architecture, including cloud-based print management, secure print release, direct print, endpoint integration, and related infrastructure capabilities
- Develop future-state architecture, technical roadmaps, standards, reference designs, and implementation patterns that align with enterprise technology, security, and operational strategies
- Partner with engineering, operations, security, network, endpoint, identity, vendor, and business teams to evaluate requirements, resolve dependencies, and guide solution decisions
- Assess current-state print platforms, infrastructure, integrations, and support processes to identify modernization, automation, resiliency, cost optimization, and risk reduction opportunities
- Provide technical leadership for large-scale migrations, acquired entity integrations, cloud transitions, vendor platform implementations, and print service expansion initiatives
- Evaluate vendor technologies and platform capabilities, including SaaS print management solutions, endpoint tools, APIs, reporting, monitoring, security controls, and automation opportunities
- Create and maintain architecture artifacts, decision records, technical documentation, diagrams, standards, and governance materials
- Influence technical direction across cross-functional teams and communicate complex architecture topics clearly to technical teams, business partners, and senior leaders
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.
Required Qualifications:
- Bachelor's degree or equivalent work experience
- 8+ years of experience in enterprise, solution, infrastructure, platform, or systems architecture
- 5+ years of experience designing, implementing, or supporting large-scale enterprise technology solutions
- Experience developing technology roadmaps, architecture standards, future-state solution designs, and technical decision recommendations
- Experience collaborating with engineering, security, operations, vendor, and business stakeholders in a complex enterprise environment
- Experience evaluating vendor solutions, comparing technical capabilities, and supporting technology selection decisions
- Solid knowledge of cloud, infrastructure, networking, identity, security, endpoint management, and enterprise platform technologies
- Demonstrated solid written, verbal, and executive-level communication skills
Preferred Qualifications:
- Experience with enterprise print technologies such as PrinterLogic, Pharos, HP WebJet Admin, Zebra print management, or equivalent platforms
- Experience with Microsoft technologies including Azure, Entra ID, Intune, MECM/SCCM, Windows endpoint management, and related identity or device management capabilities
- Experience with SaaS platforms, APIs, integrations, automation, monitoring, reporting, and operational analytics
- Experience working in large, complex, highly regulated enterprise environments; healthcare technology experience
- Experience supporting technical governance, architecture review processes, security reviews, risk assessments, and standards development
- Experience designing resilient, scalable, secure, and supportable technology services across geographically distributed locations
Please note: This job requires you to work between 6.30 PM IST - 3.00 AM IST.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.