Note: Strictly looking for bench resources only. Please share only immediate joiners who are currently available on the bench.

Key Responsibilities.   

Maintain advanced knowledge of the Pega architecture and all Pega design and implementation practices.  

●             Maintain advanced knowledge about the latest features and tools provided by the Pega platform.  

●             Continuously enhance skill set and knowledge to leverage latest trends, techniques and practices and drive proactive change. ●     Provide technical advice and guidance to team members while working with various (senior) stakeholders to solve complex problems and business requirements.  

●             Advocate for the adoption of a reusable components strategy in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing Pega.  

●             Act as a mentor to the more junior SA team members, influencing them in design and developing best practices.  

●             Mentor and monitor the practices applied and quality of team deliverables. ● Can demonstrate innate troubleshooting skills when faced with complex  

problems, working systematically to resolve critical incidents in collaboration

with the team in a timely fashion.  

●             Understand, value and consistently provide timely, specific and constructive feedback to team members and stakeholders regarding Pega practices and solutions.  

●             Enable the growth of Pega Citizen Development by providing internal training, upskilling and guidance.  

●             Lead simplistic designs that leverage OotB components and low-code options.  

●             Work with the internal Pega PGC (a COE function) to constantly define and refine Pega best practices and provide leadership to the team in the adoption of prescriptive development processes.  

●             Consistently design optimal solutions without unnecessary complexity and define a service oriented architecture.  

●             Work closely with the Product team and provide feedback regarding product enhancements needed to support the BU’s or organization’s needs. ●       Work closely with the internal IT, Engineering and Architecture teams to understand hardware requirements, network landscape, server topology and integration needs.  

●             Demonstrate leadership ability to back decisions with research and influence stakeholders accordingly.  

●             Demonstrate mindfulness of when to integrate with other products versus using Pega E2E and present the best architecture to meet desired needs.  

  
Required Knowledge & Skills:

• Expert knowledge of Pegasystems, particularly Pega Customer Service applications.

• Valid Pega Senior System Architect (SSA) certification.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 5–8 years of relevant professional experience (Advanced Knowledge).

• Strong expertise in all phases of the Software Development Life Cycle (SDLC).

• Hands-on experience with application servers, programming languages, relational and non-relational databases, and integration techniques.

• Experience working in Agile and Scrum environments.

• Proven ability to coach and mentor junior team members.

• Strong stakeholder management and influencing skills.

• Ability to work independently with a high sense of responsibility and ownership.

• Excellent verbal and written communication skills.

• Strong analytical and problem-solving abilities with the capability to simplify complex issues.

• Ability to perform effectively under pressure and adapt to changing business and technical requirements.