The role
Job description
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
-
Responsible for managing Linux and Kubernetes infrastructure by handling incidents, service requests, changes, and operational activities while ensuring SLA compliance.
-
Diagnose and resolve technical issues, maintain platform availability, perform routine maintenance, and support production environments.
-
Collaborate with Platform, Network, Storage, Security, and Application teams to ensure timely issue resolution and seamless service delivery.
Minimum Qualifications & Experience
- Graduate with 1-3 years of experience
Other Knowledge & Skills
- Strong expertise in Linux administration, Kubernetes cluster management, and container technologies (Docker/containerd).
- Proficient in troubleshooting Linux, Kubernetes, networking, storage, and application issues, with strong RCA skills.
- Experience with monitoring tools (Prometheus, Grafana, ELK) and ITSM/ticketing tools ServiceNow. Good understanding of security best practices, patch management, Kubernetes upgrades, and cross-functional collaboration.
Key Responsibilities
-
Manage and resolve Linux and Kubernetes incidents, service requests, and change requests within SLA.
-
Troubleshoot Linux OS issues, including CPU, memory, disk, networking, file systems, and service failures.