The role
Job description
Experience : 9+ years.
Location : Bangalore ( Hybrid).
We are seeking a talented senior Automic Consultant with proven experience of working directly with end customers. The ideal candidate will possess deep technical expertise in Automic (Automation Engine) and a strong track record of completing installations, upgrades, migrations, and conversions in diverse enterprise environments. This role requires a customer-focused problem solver ready to travel or work remotely for clients, ensuring smooth transitions and optimal automation outcomes.
Key Responsibilities:
Lead and execute Automic product installations, upgrades, migrations, and conversions for enterprise clients.
Serve as the primary technical contact for end customers during project delivery, ensuring their needs are addressed throughout the engagement.
Diagnose, troubleshoot, and resolve technical issues related to Automic deployments.
Develop and maintain comprehensive documentation for deployment activities, configurations, and post-project support.
Collaborate with client IT teams to plan and coordinate project milestones and deliverables.
Provide knowledge transfer, training, and guidance to client personnel as needed.
Essential Qualifications:
Strong hands-on experience with Automic (Automation Engine), including installation, configuration, and administration.
Demonstrated background in customer-facing roles, with excellent communication and interpersonal skills.
Deep understanding of IT automation concepts, batch job scheduling, and enterprise IT environments.
Scripting (PowerShell, Bash, Python) experience.
Experience conducting end-to-end migrations/upgrades of automation platforms with minimal downtime.
Experience with databases like Oracle, SQL Server and PostgreSQL.
Ability to translate technical concepts to non-technical stakeholders.
Experience with UNIX/Linux and/or Windows server administration.
Nice to have Skills:
Familiarity with ITIL processes and change management.
Certifications in Automic, DevOps, or related IT automation platforms.
Experience with Broadcom AAI (Automation Analytics and Intelligence), formerly known as Automic Automation Intelligence.
Experience with Automic Database schema.
Experience in developing customized solutions to address specific customer needs for Automic.
About Potentiam
Potentiam is a global provider of highly qualified professionals to European SMEs from our offices in Romania, South Africa and India. Potentiam works with clients in finance, energy, leisure, marketing, business services and technology industries, providing technical, professional multi- lingual highly motivated staff, most of whom have had experience of working for international companies. Staff cover a wide range of roles from accounting, marketing, data management, HR, sales/account management, engineering, technology, and operations. Potentiam manages our staff’s career development and personal development training, all infrastructure, HR and payroll with our clients directly managing day-to-day staff responsibilities and role training and development.
If interested please apply here, if you have any questions regarding the role, please feel free to write to [email protected]
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