The role
Job description
Harris Computer, a division of Constellation Software Inc., builds and supports mission-critical software solutions for the public sector, healthcare, utilities, and private enterprises. With over 12,000 employees and 100,000+ customers across 200 countries, Harris continues to grow through innovation, collaboration, and operational excellence.
As part of Harris India, you’ll experience a culture rooted in respect, integrity, accountability, and continuous learning - where people are empowered to make decisions, drive impact, and grow their careers across a global network.
Business Unit:
Trusted Tools for Reaching, Managing and Serving Your Community
Ivrnet builds the tools utilities, municipalities, associatetions and businesses use to reach their customers and members, manage their communities and take payments securely. We combine deep telephony expertise with a platform that lowers overhead, improves efficiency and strengthens engagement. Today, Ivrnet is a business unit of N. Harris Computer Corporation, serving thousands of clients in Canada and the U.S.A.
Job Summary: As a Website Developer, this professional will play a key part in bridging the gap between our clients and development teams, focusing on providing technical support and solutions to any issues that may arise, providing a positive user experience. They will possess proven problem-solving skills, a proactive work ethic, a solid understanding of software development, and a passion for delivering excellent client support.
Key Responsibilities:
- Design & Build: Create visually appealing, user-friendly, and responsive websites using WordPress, ensuring best practices in UI/UX design and web architecture.
- Maintain & Update: Perform ongoing website maintenance, content updates, plugin management, and troubleshooting for existing client sites.
- Client Collaboration: Work directly with customers via phone, video calls, and email to gather project requirements, present design concepts, and provide regular progress updates.
- Project Management: Independently manage your workflow, prioritize tasks, and ensure projects are delivered on time and within scope.
- Support Management: Address support requests in a timely manner as assigned.
- Quality Assurance: Test websites across multiple browsers and devices to ensure optimal performance, security, and speed.
- Client Training: Provide basic training and support to clients so they can understand and navigate their new WordPress sites. Vendor Management: Work with our website hosting partner as requires.
Qualifications & Requirements:
- Technical Expertise: Proven experience designing, building, and managing WordPress website s (custom themes, page builders like Elementor/Divi, and standard plugins). Basic knowledge of HTML, CSS, and PHP is highly preferred.
- Exceptional Communication: Outstanding verbal and written communication skills. You must be able to explain technical concepts to non-technical clients clearly and professionally.
- Independent & Proactive: Highly self-motivated with the ability to work autonomously, manage your own time, and solve problems without constant supervision.
- Customer-Centric Mindset: A strong background in customer service or client-facing roles. You should enjoy building relationships and ensuring client satisfaction.
- Portfolio: A strong portfolio showcasing recent WordPress website projects you have designed and developed.
Nice to Have Skills:
- UX/UI: Ability to review software workflows and recommend interface changes to increase usability.
- Graphic Design: Support for the creation of conference materials including one-pagers, slide decks, backdrops, etc.
Why Join Us
- Comprehensive Health Insurance Coverage for employees and dependents.
- National and Festival Holidays, along with generous paid leave policies promoting work-life balance.
- Lifestyle Rewards & Recognition Program – celebrating milestones, achievements, and contributions.
- Learning and Development Opportunities through global training programs, mentorship, and leadership accelerators.
- Be part of a global organization with a culture rooted in respect and continuous growth.
- Work with a dynamic leadership team that values innovation and people development.
- Opportunity to shape the HR function and directly impact organizational success. Inclusive, transparent, and empowering environment with room for creativity and career advancement.
The above statements are intended to describe the general nature and level of work being performed
by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties,
responsibilities, and qualifications required of employees assigned to this job.