Web / React / Mobile Support Engineer - 100% Remote

Web / React / Mobile Support Engineer - 100% Remote Location: 100% Remote Job Type: Permanent Experience: 4 to 6 Years

Role Summary

We are seeking a Web / Mobile Application Support Engineer with hands-on experience in React.js and React Native to provide L2/L3 support for customer- facing web portals and mobile applications. The candidate will investigate production issues, troubleshoot frontend and mobile application failures, analyze API interactions and coordinate incident resolution to maintain a reliable digital customer experience.

Required Technical Skills

 Strong knowledge of JavaScript, TypeScript, React.js and React Native.  Good understanding of HTML5, CSS3 and frontend application architecture.  Experience debugging web applications using Chrome Developer Tools or equivalent.  Experience troubleshooting REST API integrations and JSON responses.  Knowledge of Android and iOS mobile application behavior.  Familiarity with React hooks, state management and component-based architecture.  Understanding of authentication, OAuth2, JWT and session handling.  Experience using Git and CI/CD workflows.  Knowledge of application monitoring, crash reporting and error tracking.

Good to Have

 Familiarity with Android Studio and Xcode debugging.  Knowledge of mobile app release processes and app store deployment.  Experience in telecom or large-scale consumer digital applications.

Expected Profile

A hands-on frontend/mobile support engineer who can investigate application issues across browsers and mobile devices, distinguish frontend defects from backend failures and support rapid production recovery.