Location - Bengaluru

Shift - 2nd shift (2 pm - 10 pm)

·       The Senior ServiceNow Consultant acts as the lead developer and technical implementer responsible for translating architectural designs into scalable and maintainable ServiceNow solutions. The role involves hands-on development, integrations, mentoring junior resources, and ensuring adherence to platform standards and best practices.

·       Key Responsibilities :

·       Solution Development

·       Configure and customize ServiceNow applications and modules.

·       Develop advanced:

·       Business Rules

·       Script Includes

·       Client Scripts

·       UI Policies

·       UI Actions

·       Flow Designer Workflows

·       Catalog Items

·       Record Producers

·       Build custom applications using App Engine.

·       Develop Service Portal and Employee Center components.

·       Integration Development

·       Build and maintain:

·       REST integrations

·       SOAP integrations

·       IntegrationHub integrations

·       Custom Spokes

·       Webhook integrations

·       Integrate ServiceNow with enterprise applications and cloud platforms.

·       Service Portal Development

·       Develop and enhance:

·       Service Portal Widgets

·       AngularJS Components

·       HTML/CSS based interfaces

·       Employee Center experiences

·       CMDB & Platform Administration

·       Support CMDB implementation and governance.

·       Implement CSDM standards.

·       Participate in Discovery and Service Mapping activities.

·       Perform instance hardening and platform optimization.

·       Data Migration & Testing

·       Lead data migration and transformation activities.

·       Develop and execute ATF (Automated Test Framework) test cases.

·       Support SIT, UAT, and production deployments.

·       Troubleshoot and resolve platform issues.

·       Technical Leadership

·       Lead technical discovery workshops.

·       Provide technical effort estimation for user stories.

·       Conduct code reviews and peer reviews.

·       Mentor Junior Consultants.

·       Ensure adherence to architecture and coding standards.

·       Required Experience

·       5–8 years of IT experience.

·       Minimum 3–5 years of hands-on ServiceNow development experience.

·       Experience delivering at least two end-to-end ServiceNow implementations.

·       Experience working in Agile delivery environments.

·    ·       Preferred Certifications

·       Mandatory

·       ServiceNow Certified System Administrator (CSA)

·       Strongly Preferred

·       ServiceNow Certified Application Developer (CAD)

·       Highly Preferred

·       Minimum Two CIS Certifications such as:

·       CIS-ITSM

·       CIS-Discovery

·       CIS-HRSD

·       CIS-CSM

·       CIS-SIR

Location - Bengaluru

Shift - 2nd shift (2 pm - 10 pm)

·       The Senior ServiceNow Consultant acts as the lead developer and technical implementer responsible for translating architectural designs into scalable and maintainable ServiceNow solutions. The role involves hands-on development, integrations, mentoring junior resources, and ensuring adherence to platform standards and best practices.

·       Key Responsibilities :

·       Solution Development

·       Configure and customize ServiceNow applications and modules.

·       Develop advanced:

·       Business Rules

·       Script Includes

·       Client Scripts

·       UI Policies

·       UI Actions

·       Flow Designer Workflows

·       Catalog Items

·       Record Producers

·       Build custom applications using App Engine.

·       Develop Service Portal and Employee Center components.

·       Integration Development

·       Build and maintain:

·       REST integrations

·       SOAP integrations

·       IntegrationHub integrations

·       Custom Spokes

·       Webhook integrations

·       Integrate ServiceNow with enterprise applications and cloud platforms.

·       Service Portal Development

·       Develop and enhance:

·       Service Portal Widgets

·       AngularJS Components

·       HTML/CSS based interfaces

·       Employee Center experiences

·       CMDB & Platform Administration

·       Support CMDB implementation and governance.

·       Implement CSDM standards.

·       Participate in Discovery and Service Mapping activities.

·       Perform instance hardening and platform optimization.

·       Data Migration & Testing

·       Lead data migration and transformation activities.

·       Develop and execute ATF (Automated Test Framework) test cases.

·       Support SIT, UAT, and production deployments.

·       Troubleshoot and resolve platform issues.

·       Technical Leadership

·       Lead technical discovery workshops.

·       Provide technical effort estimation for user stories.

·       Conduct code reviews and peer reviews.

·       Mentor Junior Consultants.

·       Ensure adherence to architecture and coding standards.

·       Required Experience

·       5–8 years of IT experience.

·       Minimum 3–5 years of hands-on ServiceNow development experience.

·       Experience delivering at least two end-to-end ServiceNow implementations.

·       Experience working in Agile delivery environments.

·    ·       Preferred Certifications

·       Mandatory

·       ServiceNow Certified System Administrator (CSA)

·       Strongly Preferred

·       ServiceNow Certified Application Developer (CAD)

·       Highly Preferred

·       Minimum Two CIS Certifications such as:

·       CIS-ITSM

·       CIS-Discovery

·       CIS-HRSD

·       CIS-CSM

·       CIS-SIR