The role
Job description
Job Details:
Position Title : Lead Analytics/Insights Manager
Experience : Sr Manager(8-10 Years)/ AVP(11-15Years)
Location : Gurgaon(Hybrid)
Shift : 1:30PM- 11:30PM (UK Shift)
Role Overview:
End-to-End Engagement Leadership - Lead insight generation engagements with full accountability for delivery, ensuring high-quality, business-relevant outputs aligned to client objectives.
Problem Structuring & Analytical Design - Structure ambiguous business problems into clear analytical frameworks; translate client needs into testable hypotheses and define robust analysis plans based on data availability and timelines.
Insight Generation & Storyboarding - Drive advanced analytics and synthesize outputs into compelling, actionable insights; build executive-ready storyboards and narratives to enable decision-making.
Client Advisory & Strategic Collaboration - Engage with senior client stakeholders to contextualize insights, influence strategic decisions, and ensure recommendations are actionable and value-driven.
Client Engagement & Governance - Facilitate working sessions, lead recurring status meetings, and manage stakeholder communication to ensure transparency, alignment, and delivery confidence.
Relationship Management & Account Growth - Build trusted advisor relationships with clients; proactively identify expansion opportunities and contribute to account growth within existing engagements.
Cross-Geo Delivery Leadership - Lead distributed teams across onshore-offshore model, ensuring seamless collaboration, effective communication, and timezone-aligned execution.
Project & Team Management - Oversee day-to-day delivery operations, manage team performance, and act as the functional/domain SME to ensure deliverables meet client expectations.
Quality Assurance & Governance - Provide rigorous quality oversight on all analytical outputs, reports, and presentations before client delivery.
Customer & Market Insight Analysis - Analyze customer behavior, pain points, segmentation, growth levers, and value propositions to identify opportunities for business impact.
Data Analysis & Technical Execution - Perform advanced data extraction and analysis using SQL/Snowflake/SAS; ensure data integrity and robustness in analytical outputs.
Visualization & Reporting - Design and deliver intuitive dashboards and reports using Power BI (or similar tools), ensuring effective communication of insights to business users.
Independent Insight Delivery - Independently own the creation of end-to-end analytical deliverables—from data analysis to final storytelling and executive presentation.
Uncertainty & Risk Navigation - Effectively manage ambiguity and evolving client priorities, adapting analytical approaches to deliver consistent value.
Candidate Profile:
Bachelor’s/Master's degree in computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply
8+ years’ relevant experience preferably in analytics or insight generation initiatives
Expertise is SQL and SAS/Snowflake or other relevant client technologies
Experience in building reports in PowerBI, PowerPoint is preferred
Outstanding written and verbal communication skills
Able to work in fast pace continuously evolving environment and ready to take up uphill challenges
Is able to understand cross cultural differences and can work with clients across the globe