recovery Agent

Overview 

We   are   looking   for   a   hands-on, proactive Credit Management Executive who is enthusiastic about making

a difference in an ever-growing organization. This role will report to the Operation Manager

Primary Objective:

Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.

 Contribute to the achievement of the team target set by respective clients.

 To achieve 100% non-complaint to be in line with organization goal.

 To ensure daily follow up of PTP and escalation of all assigned cases.

 To participate and feedback constantly in process improvement that could increase collection figures of

assigned portfolio.

 Liaise with the Operations Support staff on urgent portfolio matters.

 Maintains close relationship with other officers of the Portfolio to enhance collection.

Requirements:

 At least Diploma / Graduate from relevant field

 Financial industry background is must.

 Able to speak persuasively and listen critically. 

 Negotiation skills will be an extra requirement. 

 Ability to inspire and motivate other. 

 DRA certification is required.

 Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi,

Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.