The role
Job description
Key responsibilities
Own the functional design, delivery, enhancement, support, and continuous improvement of OpenText VIM and OCR / IC4S.
Act as the primary functional lead for VIM-related programmes, releases, upgrades, process improvements, and complex issue resolution.
Lead and govern implementation and support consultants, including prioritization, quality assurance, milestone tracking, delivery reviews, and escalation management.
Ensure end-to-end integration alignment across invoice receipt, OCR capture, validation, workflow, PO and non-PO invoice processing, approvals, exception handling, posting, payment, and archiving.
Lead functional testing activities, including test strategy, scenario design, SIT, UAT coordination, defect triage, business sign-off, and deployment readiness.
Partner with AP Operations, Procurement, Finance, business process owners, SAP technical teams, security, controls, and service-management teams.
Manage stakeholder expectations through structured governance, transparent status reporting, risk management, and timely escalation of decisions or delivery blockers.
Identify and drive improvements in touchless invoice processing, OCR accuracy, workflow efficiency, exception handling, compliance, and user experience.
Maintain functional documentation, process maps, configuration rationale, operating procedures, knowledge articles, and training materials.
Required experience and technical skills
10+ years of relevant hands-on experience with OpenText VIM and IC4S (OCR)
Deep functional knowledge of the VIM lifecycle, including invoice capture, DP document processing, workflow configuration concepts, exception management, approval processes, PO and non-PO invoice scenarios, parking/posting, and archival integration.
Strong experience with OpenText OCR / IC4S, including document classification, extraction, validation, learning and improvement cycles, OCR-quality monitoring, and integration with VIM.
Good understanding of SAP FI/AP and MM procurement processes, purchase orders, goods receipts, tax, payment-related processes, and invoice controls.
Experience managing end-to-end project or release delivery: requirements, design, build, testing, deployment, and hypercare.
Strong capability in functional analysis, solution design, defect management, test management, and documentation.
Ability to assess operational impacts and balance standardization, usability, controls, cost, and technical feasibility.
Familiarity with SAP S/4HANA environments and SAP integration concepts is strongly preferred.