Objectives of the Role: We are seeking an experienced Accounts Receivable Business Analyst with strong Order-to-Cash domain knowledge and hands-on exposure to collections, cash application, deductions, disputes, and ERP-led finance transformation. The role will independently lead client discovery, document business requirements, create BRDs and convert requirements into user stories for delivery execution.

Responsibilities

AR Discovery & Current-State Assessment: Lead discovery across collections, cash application, remittance processing, deductions, disputes, dunning, customer queries, unapplied cash, short pay, and AR reporting.
BRD & Requirement Ownership: Own BRD creation, review, refinement, and approval with client stakeholders, document functional requirements, data needs, assumptions, decisions, dependencies, and risks.
User Stories & Traceability: Translate AR pain points into user stories, acceptance criteria, testable business scenarios, and functional specifications, maintain traceability through UAT and go-live.
ERP & Data Integration: Define data and integration requirements across ERP, bank portals, lockbox, remittance sources, payment gateways, CRM, collection tools, and reporting platforms.
Client & Stakeholder Management: Independently manage workshops and requirement playbacks with AR leaders, collections managers, treasury, credit, finance controllers, IT, and transformation stakeholders.
Delivery & Testing Support: Support backlog refinement, solution walkthroughs, UAT scenario review, defect triage, training material, user manuals, operational readiness and hypercare.

Technical Skills

Deep knowledge of Accounts Receivable / Order-to-Cash including open items, cash application, collections, deductions, disputes, dunning, customer follow-up, and AR reporting.
Understanding of customer master, invoice open items, payment files, remittance documents, bank statements, credit notes, deductions, disputes, and collection notes.
Experience writing BRDs, process flows, functional specifications, user stories, acceptance criteria, and business rules.
Exposure to HighRadius, GetPaid, SAP FSCM, Oracle Receivables, Dynamics, Salesforce, ServiceNow, Power BI, SQL, JIRA, or Confluence preferred.

Responsibilities

AR Discovery & Current-State Assessment: Lead discovery across collections, cash application, remittance processing, deductions, disputes, dunning, customer queries, unapplied cash, short pay, and AR reporting.
BRD & Requirement Ownership: Own BRD creation, review, refinement, and approval with client stakeholders, document functional requirements, data needs, assumptions, decisions, dependencies, and risks.
User Stories & Traceability: Translate AR pain points into user stories, acceptance criteria, testable business scenarios, and functional specifications, maintain traceability through UAT and go-live.
ERP & Data Integration: Define data and integration requirements across ERP, bank portals, lockbox, remittance sources, payment gateways, CRM, collection tools, and reporting platforms.
Client & Stakeholder Management: Independently manage workshops and requirement playbacks with AR leaders, collections managers, treasury, credit, finance controllers, IT, and transformation stakeholders.
Delivery & Testing Support: Support backlog refinement, solution walkthroughs, UAT scenario review, defect triage, training material, user manuals, operational readiness and hypercare.

Technical Skills

Deep knowledge of Accounts Receivable / Order-to-Cash including open items, cash application, collections, deductions, disputes, dunning, customer follow-up, and AR reporting.
Understanding of customer master, invoice open items, payment files, remittance documents, bank statements, credit notes, deductions, disputes, and collection notes.
Experience writing BRDs, process flows, functional specifications, user stories, acceptance criteria, and business rules.
Exposure to HighRadius, GetPaid, SAP FSCM, Oracle Receivables, Dynamics, Salesforce, ServiceNow, Power BI, SQL, JIRA, or Confluence preferred.

Responsibilities

AR Discovery & Current-State Assessment: Lead discovery across collections, cash application, remittance processing, deductions, disputes, dunning, customer queries, unapplied cash, short pay, and AR reporting.
BRD & Requirement Ownership: Own BRD creation, review, refinement, and approval with client stakeholders, document functional requirements, data needs, assumptions, decisions, dependencies, and risks.
User Stories & Traceability: Translate AR pain points into user stories, acceptance criteria, testable business scenarios, and functional specifications, maintain traceability through UAT and go-live.
ERP & Data Integration: Define data and integration requirements across ERP, bank portals, lockbox, remittance sources, payment gateways, CRM, collection tools, and reporting platforms.
Client & Stakeholder Management: Independently manage workshops and requirement playbacks with AR leaders, collections managers, treasury, credit, finance controllers, IT, and transformation stakeholders.
Delivery & Testing Support: Support backlog refinement, solution walkthroughs, UAT scenario review, defect triage, training material, user manuals, operational readiness and hypercare.

Technical Skills

Deep knowledge of Accounts Receivable / Order-to-Cash including open items, cash application, collections, deductions, disputes, dunning, customer follow-up, and AR reporting.
Understanding of customer master, invoice open items, payment files, remittance documents, bank statements, credit notes, deductions, disputes, and collection notes.
Experience writing BRDs, process flows, functional specifications, user stories, acceptance criteria, and business rules.
Exposure to HighRadius, GetPaid, SAP FSCM, Oracle Receivables, Dynamics, Salesforce, ServiceNow, Power BI, SQL, JIRA, or Confluence preferred.

Business Analyst (EXL)

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Business Analyst (EXL)

Apply for this position

Business Analyst (EXL)

Apply for this position