1. Information We Collect
We collect information when you:
- Create an account or profile
- Participate in interviews or assessments
- Use our platform features
- Contact our support team
- Subscribe to our services
Personal Information
- Name, email address, and contact details
- Professional information and resume data
- Interview recordings and assessment results
- Profile photos and videos
- Usage data and analytics
2. How We Use Your Information
We use your information to:
- Provide and improve our AI-powered interview platform
- Conduct candidate assessments and evaluations
- Facilitate communication between candidates and employers
- Analyze platform usage and performance
- Comply with legal obligations and prevent fraud
- Send important updates and notifications
3. Legal Basis for Processing
We process your personal data based on:
- Consent: When you explicitly agree to data processing
- Contract: To fulfill our service obligations
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with applicable laws
4. Data Sharing and Disclosure
We may share your information with:
- Potential Employers: When you apply for positions through our platform
- Service Providers: Third-party vendors who assist with platform operations
- Legal Authorities: When required by law or legal proceedings
- Business Partners: With your explicit consent for specific purposes
We never sell your personal data to third parties for marketing purposes.
5. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Information: Know how your data is processed
- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
6. Data Security
We implement comprehensive security measures including:
- End-to-end encryption for all data transmission
- Secure cloud storage with access controls
- Regular security audits and vulnerability assessments
- Multi-factor authentication for system access
- Employee training on data protection protocols
- Incident response procedures for data breaches
7. Data Retention
We retain your personal data for:
- Account Data: Until you delete your account or request erasure
- Interview Data: As long as necessary for legitimate business purposes
- Legal Records: As required by applicable laws and regulations
- Analytics Data: In aggregated, anonymized form for platform improvement
8. International Data Transfers
When transferring data internationally, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent data protection
- Additional safeguards for high-risk transfers
- Regular assessment of data protection measures in destination countries
9. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Platform functionality and security
- Analytics Cookies: Understanding user behavior and platform performance
- Preference Cookies: Remembering your settings and preferences
- Marketing Cookies: Delivering relevant content and advertisements
You can manage cookie preferences through your browser settings or our cookie preference center.
10. Third-Party Services
Our platform integrates with third-party services including:
- Cloud hosting providers (AWS, Google Cloud)
- Analytics services (Google Analytics)
- Communication tools (email, messaging)
- Payment processors for subscription services
These providers have their own privacy policies and data protection measures.
11. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such collection, we will promptly delete the information.
12. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:
- Email notifications to registered users
- Prominent notices on our platform
- Updated "Last Modified" date on this policy
13. Contact Information
For privacy-related questions or to exercise your rights, contact us:
14. Supervisory Authority
If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority or the Personal Data Protection Commission (PDPC) in Singapore.
15. Special Categories of Data
We may process special categories of personal data (such as biometric data from voice analysis) only with your explicit consent and for legitimate purposes related to our interview platform services.